Well this is just a humble attempt to provide a platform for sharing ideas, facts, tips & tricks in the OSS/BSS testing domain.So lets get started ....
OSS (Operations Support Systems) track network inventory, assets and provisioning of services, while BSS (Business Support Systems) deal with customer relationship management (CRM) and processes such as taking orders, processing bills, and collecting payments.
The OSS/BSS landscape can be broadly divided into the following modules:
•Mediation Systems
•Billing Systems
•CRM - Customer Relationship Management
•E-Business & Web Self-Care
•Data Warehouse - Business Intelligence & Analytics
•Provisioning Systems
•Service Assurance & Network Care
•Fraud Management
I hope this brief introduction would get the ball rolling and I wish to get my next entry soon.
P.S:I admit most of the information on this blog would come from my understanding of the Telco Domain over the years and ofcourse from my supportive peers, superiors and industry experts I come to interact with.
